In this line of work first impressions count for a lot. Pitches and contracts can be lost within the first few minutes of a meeting by simply saying the wrong thing never mind turning up unprepared or late!
I always find that a critical part of such meetings is the ability to address the client confidently and eloquently in order to give a good impression of yourself. I don't mean using long, obscure words but simply conveying your point without stuttering or hesitation.
Not everyone seems to be able to this. Not even for one sentence. Not even on a topic they know off by heart.
This is not nerves, this is a natural pre disposition. Every other word is separated by "errrmmm" regardless of topic!
Would you like a drink?
Errrmm a coffee errr with one sugar thanks
If these people can't even manage such a simple answer how the hell do they plan to talk to clients without looking like a blithering imbecile!
Pass me a shot gun...
Friday, 1 February 2008
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